A fast moving, flexible and robust firm capable of rapid and cost efficient response to unexpected challenges, events, and opportunities. Built on policies and business processes that facilitate speed and change, it aims to achieve continuous competitive advantage in serving its customers. Agile enterprises use diffused authority and flat organizational structure to speed up information flows among different departments, and develop close, trust-based relationships with their customers and suppliers: the agile enterprise is the process-managed enterprise with a self-organizing workforce that requires employees to assume multiple roles, improvise, spontaneously collaborate, and rapidly redeploy from one work team to another and another, while simultaneously learning from and teaching their peers.